PAYMENT POLICY

Effective Date: February 26, 2025

At EPICALI, we aim to provide a secure, seamless, and hassle-free payment experience. This Payment Policy outlines the accepted payment methods, billing process, security measures, and important terms related to transactions.

1. Accepted Payment Methods

We accept the following secure payment options for your convenience:

✔ Credit & Debit Cards – Visa, MasterCard, American Express, Discover
✔ Digital Wallets – PayPal, Apple Pay, Google Pay
✔ Bank Transfers – Available for large orders (contact us for details)
✔ Gift Cards & Store Credit – EPICALI gift cards are redeemable on our website
✔ Buy Now, Pay Later (BNPL) – Available through select providers at checkout

💳 All transactions are processed in GBP (£). If you are paying with a different currency, your bank may apply exchange rates and additional charges.

2. Payment Processing & Billing

✔ Immediate Charges: Payments are processed at the time of purchase to confirm your order.
✔ Order Verification: For security reasons, we may request additional verification for high-value purchases or transactions flagged for potential fraud.
✔ Declined Transactions: If your payment is declined, check with your bank or payment provider. If issues persist, contact us at info@epicali.xyz.

3. Taxes, Duties & Additional Fees

✔ Sales Tax: Applicable taxes will be calculated at checkout based on your shipping destination.
✔ International Duties & Import Taxes: Customers outside the UK may be subject to customs fees, import duties, or VAT, which must be paid upon arrival. EPICALI is not responsible for these additional charges.

4. Refunds & Payment Reversals

✔ Refund Processing: If eligible for a refund (as per our Refund & Return Policy), payments will be credited back to your original payment method within 5-7 business days.
✔ Late or Missing Refunds: If you haven’t received your refund after 7 business days, check with your bank or contact us for assistance.

5. Secure Payments & Fraud Protection

🔒 EPICALI ensures 100% secure payments by implementing:

✔ SSL Encryption: Protecting your payment details from unauthorized access.
✔ PCI Compliance: Adhering to international payment security standards.
✔ Fraud Detection: Transactions are monitored for suspicious activities.

We never store your full payment details, and all transactions are processed through secure third-party gateways.

6. Subscription & Recurring Payments (If Applicable)

If you sign up for subscription-based services or pre-order deposits, payments will be charged automatically according to the agreed schedule. You can manage or cancel subscriptions anytime through your EPICALI account or by contacting our support team.

7. Changes to Our Payment Policy

EPICALI reserves the right to update this Payment Policy as needed. Any modifications will take effect immediately upon posting on our website.

8. Contact Us

For any payment-related inquiries, feel free to contact us:

📍 Address: 54 Gloddaeth Street, Parma, Billingborough, United Kingdom
📞 Phone: 077 7682 7777
📧 Email: info@epicali.xyz
🌐 Website: https://epicali.xyz